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Home » Guides » How to get M-Pesa statement via email, M-Pesa statement online               

How to get M-Pesa statement via email, M-Pesa statement online               

Davis Njagi by Davis Njagi
September 2nd, 2022 7:05 pm
in Guides
0
How to get M-Pesa statement via email, M-Pesa statement Online

Photo Credit: safaricom.co.ke

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Table of Contents

  • How to get M-Pesa statement via email,M-Pesa statement online                                      
    • M-PESA mini statement
    • M-Pesa statement via email
    • How to register for M-Pesa statement via Safaricom App
    • How to register for M-Pesa statement via phone
    • How to get M-Pesa statement via email
    • How to change your M-Pesa email address
    • How to get an M-Pesa statement for another number
    • How to get M-Pesa statement via SMS
    •  M-Pesa statement online
      • List of Watu Credit Phones in Kenya
      • VGG Connect Internet Coverage, WI-FI Packages and Contacts
      • Mogo Car Loans Calculator in Kenya
      • How to reverse money sent to wrong number

How to get M-Pesa statement via email,M-Pesa statement online                                      

M-PESA statement is an official M-Pesa transaction report that shows all the transactions you have made via M-Pesa for a specified period from Safaricom Kenya.

This is a free service available to both post-paid and prepaid customers and you have the option to receive your monthly, quarterly, half yearly or yearly statements.

Note that, you can only get M-Pesa statements for a maximum of 5 times in a day and does not include transactions done within the last hour. There are two types of statements; a full statement and a mini statement.

M-PESA mini statement

 M-Pesa mini statement is received inform of a text message. To get your M-Pesa mini statement use the simple steps below:

  • Open your mobile phone and dial the USSD code *234#
  • Next, go to my M-Pesa information
  • Choose M-Pesa statement
  • Select Mini statement
  • You will successfully receive your M-Pesa mini statement in less than 5 minutes

M-Pesa statement via email

Safaricom has now made possible for one to access their M-Pesa statement via email address without having to necessarily visit a Safaricom retail shop, all this from the comfort of your home via your mobile phone. The M-Pesa statement is sent in a PDF format therefore you have to ensure you have a PDF reader on your phone or computer to be able to open it.

The two ways you can register to get your M-Pesa statement via email address are:

  • Through the Safaricom App
  • Through USSD code option *334#

How to register for M-Pesa statement via Safaricom App

  • Open you phone and go to the Google play store or app store
  • Next, Download and install My Safaricom app.
  • Enter your phone number and your email address.
  • Click generate PIN. This is a one-time password (OTP) will be sent to your phone via text message
  • Agree to all the terms and conditions
  • At the bottom of the app homepage, click on M-Pesa statement
  • Enter your M-Pesa pin.
  • Click on Get Full statement. You will have the option of accessing a statement on your most recent transactions, either money received or money sent out.
  • On the pop up menu, click on subscribe to register
  • Enter your email address and your National ID and then click on register

How to register for M-Pesa statement via phone

  • Open your phone and Dial USSD code *334#
  • Next, Select my account
  • Select M-Pesa statement
  • Select Register for Email Statement
  • Accept all the Terms and Conditions
  • Enter your email address and then your secret M-Pesa PIN
  • A one-time password (OTP) will be sent to you via email. Use this OTP to verify your email in your phone.
  • Once you finish the above process, you will receive a notification informing that you have successfully registered your email address and now can receive your statements.

How to get M-Pesa statement via email

  • Open your phone and Dial the USSD code *334#
  • Next, Select my account
  • Select M-Pesa statements option
  • Select request statement
  • Select either full or mini statement
  • Select the periode. this month, 1 month, 3 months, 6 months or 12 months.
  • Enter and confirm your email address
  • Confirm your details and press OK
  • The requested statement will be sent to your email address. It usually comes stamped and verified as a genuine one.

How to change your M-Pesa email address

If you would like to receive your statement in a different email address than the one registered with follow the simple guideline below:

  • Dial the USSD code *100#
  • Next, Select M-Pesa
  • Select the statement option
  • Select change email address
  • Enter and confirm your email address
  • Enter your National ID number
  • Tap the OK button to confirm your details
  • You will receive a text from Safariom stating that your email address has been changed to the new one

How to get an M-Pesa statement for another number

Safaricom has made it possible to access the M-Pesa statement for a loved one who has recently passed on with the aim of accessing the funds. All you need to do is visit your nearest Safaricom shop with the following documents:

  • Your National ID card
  • A copy of the deceased death certificate
  • An affidavit outlining your relationship with the deceased. You can get this from a lawyer or magistrate.
  • A letter from the chief where the deceased used to live

For M-Pesa accounts with less than Ksh.30, 000 you are only required to provide the following:

  • Your National ID card
  • A copy of the deceased death certificate
  • A letter from the chief where the deceased used to live

Once all the documents are provided, you are required to fill in a claim form and provide an M-Pesa registered number to which Safaricom can transfer funds within 72 hours.

How to get M-Pesa statement via SMS

  • From your mobile phone dial *334# which is the USSD service short code.
  • Select option 7 My Account
  • Then select option 3 M-Pesa Statement.
  • Then select whether you want a Full statement or Mini statement at the next prompt
  • A service reply message that you will receive your Safaricom M-Pesa statement shortly is displayed.
  • The Safaricom M-Pesa statement SMS shows your last 5 M-Pesa transactions.

Read Also How to send money form M-Pesa to Airtel Money

 M-Pesa statement online

It is also possible to download your M-Pesa statement online by accessing Safaricom self-care. You will need the following requirements:

  • A smartphone, PC or a tablet
  • A Browser
  • Internet connection
  • Your mobile number and username

To download the statement Use the simple steps below:

  • Open your browser on your phone
  • Next, Go to the Safaricom self-care portal
  • Tap on the register button to create an account
  • Agree to all the terms and conditions.
  • A code will be sent to your device via a text message, use the code to confirm your phone number.
  • Use the credentials you entered during registration to log in.
  • Follow on screen instructions to access your transaction history details.

Read More

List of Watu Credit Phones in Kenya

VGG Connect Internet Coverage, WI-FI Packages and Contacts

Mogo Car Loans Calculator in Kenya

How to reverse money sent to wrong number

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Davis Njagi

Davis Njagi

Davis Njagi is a technology-focused content writer and web developer with over 5 years of experience in the industry. He focuses on writing articles about the most recent developments in business, finance, and technology. Davis also works as a Freelance Fitness Consultant for customers, designing compelling workout plans that align with their fitness objectives in addition to writing and web development. He graduated from Kenyatta University with a degree in exercise science and from Dima College with a diploma in information technology.

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