Home > Guides > Stanbic Bank Kenya Internet Banking Guide and Customer Care Contacts
Stanbic Bank Kenya Internet Banking Guide and Customer Care Contacts

Stanbic Bank Kenya Internet Banking Guide and Customer Care Contacts

Share this:

Stanbic Bank Kenya Internet Banking Guide and Customer Care Contacts

Stanbic bank is a financial service provider, given the mandate to operate as such by the Central Bank of Kenya. It is part of Standard Bank Group, which is located in Johannesburg, South Africa.

 

Stanbic bank is a stable financial institution seeing that in 2021, it made 5.1 billion profit after tax in Q3, which was an improvement from 2020, where it registered 3.6 billion after tax for the same period. Therefore, on choosing to bank with this service provider, you should be certain that your financial wellbeing is in good hands.

 

How to access Stanbic Bank’s services

This financial institution has availed various ways for customers to withdraw and deposit their cash so that no one is left behind. Listed below are the banks ways of banking:

  1. Mobile banking (app) – with this option, you need to download the Stanbic bank app, and register using your unique account details.

Upon successful registration, you can start banking using the app, without visiting the bank for easy transactions such as paying bills and withdrawing cash. To download this app, visit the Google play store, locate the application, and click install.

 

  1. Mobile banking (USSD) – the bank’s USSD code is *208#, which you should dial on your phone. After dialling, it follow the prompts to access the service that you want. However, you must visit a branch near you to get your phone set up with the USSD code.

 

  1. Automated Teller Machine (ATM) – if you choose to access your cash through this option, you’ll have to visit an ATM physically. Provided you have your ATM card and account Pin, you can easily withdraw the amount of money that you want.

 

 

  1. Internet banking – you can set up internet banking without visiting a Stanbic bank branch, provided you have your account details. Also, ensure you’re using a device that can connect to the internet and that you have a stable internet connection before attempting to access your account through online banking.

 

  1. Agency banking – this option requires you to visit an agent, who has been given the authority to offer Stanbic Bank’s withdrawal and deposit services. Again, ensure that you have your account details and debit card before visiting an agent.

 

 

Stanbic Bank Registration

Registering for Stanbic bank’s internet banking

Follow these steps to create an account so that you can start banking online:

  1. Visit the bank’s internet banking site, https://www.ibanking.stanbicbank.co.ke/.
  2. Click on Sign-up, as you’re registering for the first time.
  3. On the registration site that appears, enter your account number.
  4. Click on continue.
  5. You’ll receive an OTP through your phone number. This phone number is already linked to your account number, which is why you must provide the correct account details.
  6. Enter the OTP and click on next.
  7. Choose your account security features,
  8. Enter your desired username.
  9. Set a strong password for security purposes.
  10. Complete the registration process.

 

Stanbic Bank Login

Now that you’ve registered, you can log in to your account as below:

  1. Visit the internet banking page, https://www.ibanking.stanbicbank.co.ke/.
  2. Enter your username.
  3. Enter your newly created password.
  4. Choose the page you want to access under ‘take me to’.
  5. Click on log in.

Confirm your details before logging in.

If you’ve forgotten your password you can easily retrieve it by following the steps below:

  1. Click on https://www.ibanking.stanbicbank.co.ke/ to visit the internet baking log in site.
  2. Click on retrieve
  3. Enter your username.
  4. Follow the prompts that follow to reset your password.
  5. After retrieving it, you can log in to your account.

 

Benefits of Stanbic bank’s internet banking

With online banking, you can do the following:

  • Pay bills – electricity, water, DSTV, Zuku, and GoTV.
  • Buy airtime for your phone – Safaricom and Airtel.
  • Transfer cash to your M-pesa registered number.
  • View your account balances.
Stanbic Bank Accounts

Stanbic Bank provides a selection of transactional accounts that provide you with the necessary tools to manage your finances.

Executive Banking

Benefits

Income protection- In addition to other insurance covers, retrenchment cover/income protection of up to KES 900,000 is available.

Access to loans- Mortgage financing up to 105 percent, salary advances, and much more are all available to you.

Mobile and Internet banking – You can use online and digital banking whenever you want, or visit one of our digital self-service centres across the country. 24/7

Personalised banking- Executive bankers have a lot of knowledge and experience to provide you with individualized financial services.

 

Private Banking Current Account

Benefits

Dedicated Private banker- Dedicated Relationship Manager to assist you in determining and prioritizing your most essential objectives.

Wealth Management- We take a long-term approach to asset management, with an emphasis on wealth generation, preservation, and protection.

Private banking suites – Our specialized Private Banking suites will cater to your needs.

Lending solutions- We view credit as a strategic resource that helps you reach your objectives.

 

Private banking doctors’ proposition

This is a comprehensive service offering designed for medical doctors

Benefits

Dedicated Private banker- Dedicated Relationship Manager to assist you in determining and prioritizing your most essential objectives.

Wealth management – We take a long-term approach to asset management, with an emphasis on wealth generation, preservation, and protection.

Private banking suites- Our specialized Private Banking suites will cater to your needs.

Lending solutions- We view credit as a strategic resource that helps you reach your objectives.

 

Private banking pay as you go

Benefits

Dedicated Private banker- Dedicated Relationship Manager to assist you in determining and prioritizing your most essential objectives.

 

Smart Banking

Benefits

Security- Your funds are always safe with us

Borrow – You can borrow against your savings account without jeopardizing it.

Mobile and Internet banking- You can use online and digital banking whenever you want, or visit one of our digital self-service centers across the country 24/7

Competitive rates- Savings and investment rates that are both attractive and competitive

 

Pay as you go

Enjoy transactional banking, which allows you to pay with checks, bank transfers, debit card payments, drafts, or online transfers, and you only pay when you transact.4

Others

 

Private Banking Bundled account
Diaspora Banking
Private banking pay as you go

 

Read Also How to transfer money from CO-OPERATIVE account to M-Pesa account

Stanbic Bank Customer care contacts

To reach out to a customer care agent a Stanbic Bank Kenya, use the details below:

Website: https://www.stanbicbank.co.ke/

Phone number: 0800 720 044

Leave a Reply

Your email address will not be published. Required fields are marked *

*